{"id":889,"date":"2021-12-20T10:16:19","date_gmt":"2021-12-20T10:16:19","guid":{"rendered":"https:\/\/paulacheshire.com\/?page_id=889"},"modified":"2024-11-29T00:02:26","modified_gmt":"2024-11-29T00:02:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/paulacheshire.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">\n<div  data-mk-stretch-content=\"true\" class=\"wpb_row vc_row vc_row-fluid jupiter-donut- mk-fullwidth-false  attched-false     js-master-row  mk-grid\">\n\t\t\t\t\n<div class=\"vc_col-sm-12 wpb_column column_container  jupiter-donut- _ jupiter-donut-height-full\">\n\t\n<h1 id=\"fancy-title-2\" class=\"mk-fancy-title  simple-style jupiter-donut-  color-single\">\n\t<span>\n\t\t\t\t<p style=\"text-align: center;\">Sobre la tienda y los env\u00edos<\/p>\n\t\t\t<\/span>\n<\/h1>\n<div class=\"clearboth\"><\/div>\n\n\n\n<\/div>\n\t<\/div>\n\n<div  data-mk-stretch-content=\"true\" class=\"wpb_row vc_row vc_row-fluid jupiter-donut- mk-fullwidth-false  attched-false     js-master-row  mk-grid\">\n\t\t\t\t\n<div class=\"vc_col-sm-6 wpb_column column_container  jupiter-donut- _ jupiter-donut-height-full\">\n\t\t<div class=\"vc_custom_1639995585475\">\n\n<div id=\"text-block-4\" class=\"mk-text-block  jupiter-donut-\">\n\n\t\n\t<ul>\n<li><strong>\u00bfCu\u00e1nto tardas en enviar mi pedido?<\/strong><\/li>\n<\/ul>\n<p>Los env\u00edos los hago solamente los <strong>martes<\/strong> y los <strong>jueves<\/strong> de cada semana a trav\u00e9s de <a href=\"https:\/\/www.correos.es\/\">Correos Espa\u00f1a<\/a>, ya que oficialmente trabajo como ilustradora freelance y no me dedico a la tienda al 100%. \u00a1Gracias por tu paciencia!<\/p>\n<ul>\n<li><strong>\u00bfPuedo devolver\/cambiar un pedido?<\/strong><\/li>\n<\/ul>\n<p>No acepto devoluciones ni hago cambios, pero si tienes alg\u00fan problema\/duda puedes ponerte en contacto conmigo en <a href=\"mailto:hola@paulacheshire.com\">hola@paulacheshire.com<\/a>.<\/p>\n<ul>\n<li><strong>\u00bfHaces env\u00edos a todo el mundo?<\/strong><\/li>\n<\/ul>\n<p>As\u00ed es. \ud83d\ude09<\/p>\n<ul>\n<li><strong>\u00bfQu\u00e9 pasa si tengo que pagar costes aduaneros para recibir mi pedido?<\/strong><\/li>\n<\/ul>\n<p>No me hago responsable de este coste ni de los retrasos que pueda originar.<\/p>\n\n\t<div class=\"clearboth\"><\/div>\n<\/div>\n\n\t<\/div>\n<\/div>\n\n<div class=\"vc_col-sm-6 wpb_column column_container  jupiter-donut- _ jupiter-donut-height-full\">\n\t\t<div class=\"vc_custom_1639995526698\">\n\n<div id=\"text-block-6\" class=\"mk-text-block  jupiter-donut-\">\n\n\t\n\t<ul>\n<li><strong>He puesto mal mi direcci\u00f3n<\/strong><\/li>\n<\/ul>\n<p>Si este es el caso, por favor, ponte en contacto conmigo lo m\u00e1s r\u00e1pido posible a trav\u00e9s de <a href=\"mailto:hola@paulacheshire.com\">hola@paulacheshire.com<\/a> para corregirlo. Si ya he realizado el env\u00edo, sinti\u00e9ndolo mucho no me podr\u00e9 hacer responsable de dicho pedido. Si el paquete me viene devuelto, te lo podr\u00e9 enviar de nuevo si realizas el importe de los gastos de env\u00edo otra vez.<\/p>\n<ul>\n<li><strong>Mi pedido ha llegado da\u00f1ado<\/strong><\/li>\n<\/ul>\n<p>Env\u00edame una foto al email hola@paulacheshire.com y buscaremos una soluci\u00f3n, ya sea un nuevo env\u00edo del producto o la devoluci\u00f3n del importe.<\/p>\n<ul>\n<li><strong>Mi pedido no llega o se ha perdido<\/strong><\/li>\n<\/ul>\n<p>A veces los retrasos ocurren, pero en el caso de p\u00e9rdida, cuando se trata de un env\u00edo certificado podremos reclamarle a la empresa de env\u00edo. Cont\u00e1ctame a <a href=\"mailto:hola@paulacheshire.com\">hola@paulacheshire.com<\/a> y buscaremos una soluci\u00f3n.<\/p>\n<p>Si el env\u00edo es ordinario, al no llevar rastreo, no me puedo hacer cargo de la p\u00e9rdida o retraso del paquete. \u00a1Disculpa!<\/p>\n\n\t<div class=\"clearboth\"><\/div>\n<\/div>\n\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<div  data-mk-stretch-content=\"true\" class=\"wpb_row vc_row vc_row-fluid jupiter-donut- mk-fullwidth-false  attched-false     js-master-row  mk-grid\">\n\t\t\t\t\n<div class=\"vc_col-sm-12 wpb_column column_container  jupiter-donut- _ jupiter-donut-height-full\">\n\t\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img fetchpriority=\"high\" decoding=\"async\" class=\"vc_single_image-img\" src=\"https:\/\/paulacheshire.com\/wp-content\/uploads\/2021\/03\/autoretrato-400x400.png\" width=\"400\" height=\"400\" alt=\"autoretrato\" title=\"autoretrato\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"Sobre la tienda y los env\u00edos \u00bfCu\u00e1nto tardas en enviar mi pedido? Los env\u00edos los hago solamente los martes y los jueves de cada semana a trav\u00e9s de Correos Espa\u00f1a, ya que oficialmente trabajo como ilustradora freelance y no me dedico a la tienda al 100%. \u00a1Gracias por tu paciencia! \u00bfPuedo devolver\/cambiar un pedido? No [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-889","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Paula Cheshire | Ilustraci&oacute;n<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/paulacheshire.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Paula Cheshire | Ilustraci&oacute;n\" \/>\n<meta property=\"og:url\" content=\"https:\/\/paulacheshire.com\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Paula Cheshire | Ilustraci&oacute;n\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-29T00:02:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/paulacheshire.com\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/paulacheshire.com\\\/faqs\\\/\",\"name\":\"FAQs - 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